Privacy Policy

Last Updated: September 17, 2025

Welcome to our online education platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for an account, enroll in courses, or make payments through our platform. Please read this privacy policy carefully.

1. Information We Collect

Personal Information

When you register for an account, enroll in courses, or make payments, we may collect personal information that can identify you, such as:

• Full name
• Email address
• Phone number
• Billing and payment information
• Demographic information (age, gender, etc.)
• Educational background and interests
• Government-issued identification (for certification purposes)

Technical Information

We automatically collect certain information when you visit our website:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Operating system

Course Progress and Performance Data

We collect information about your participation in courses, including:

• Course enrollment and completion status
• Assessment scores and results
• Assignment submissions
• Interaction with instructors and other students
• Certification and credential information

2. How We Use Your Information

We use the information we collect in the following ways:

• To create and manage your account
• To process your payments and enrollments
• To provide, maintain, and improve our educational services
• To communicate with you about courses, updates, and promotional offers
• To personalize your learning experience
• To respond to your comments, questions, and requests
• To monitor and analyze trends, usage, and activities in connection with our services
• To detect, prevent, and address technical issues and fraudulent activities
• To comply with legal obligations and enforce our terms and conditions

3. Payment Processing

We use third-party payment processors to handle all financial transactions. Your payment card details are entered directly into the payment processor's system and are not stored on our servers. We only retain information about the transaction (amount, date, etc.) for record-keeping purposes.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. Course progress and certification data may be retained indefinitely to provide you with ongoing access to your educational records and credentials.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal data.
• Rectification: The right to request correction of inaccurate information.
• Erasure: The right to request deletion of your personal data.
• Restriction: The right to request the temporary suspension of processing of your personal data.
• Data Portability: The right to request the transfer of your data to another organization.
• Objection: The right to object to our processing of your personal data.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Disclosures

We may share your information with:

• Instructors and teaching assistants: To facilitate your learning experience.
• Service providers: Who perform services on our behalf (payment processing, data analysis, email delivery, hosting services).
• Business partners: To offer you certain products, services, or promotions.
• Legal authorities: When required by law or to protect our rights.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@yourplatform.com
• By phone: [Your Phone Number]
• By mail: [Your Physical Address]